Who we are
Inspire Beach Resort is a lakefront resort at 7244 Highway 35, Coboconk, Ontario, Canada K0M 1K0. When this policy says "we", "us", or "our", it means Inspire Beach Resort.
What we collect and why
Contact form
When you send us a message through the contact form on our Contact page, we collect your first name, last name, email address, phone number (if you provide it), the reason for your inquiry, and your message. We use this information to respond to your inquiry and to follow up on your request. Your enquiry is stored in our own database, emailed to our team, and recorded in our customer relationship platform so we can keep track of the conversation.
The contact form also offers an optional marketing consent checkbox. It is unticked by default, and leaving it unticked has no effect on your enquiry — we will still answer you. Ticking it means you agree to receive occasional email and text updates about openings, packages and events. We record the date you consented and the exact wording you agreed to, and you can withdraw consent at any time using the unsubscribe link in any email, by replying STOP to a text, or by contacting us directly.
Newsletter
When you subscribe to our newsletter on the home page, we collect your email address. We use it to send you occasional updates about the resort, seasonal availability, and events. You can unsubscribe at any time using the link in every email. We never sell or share your email address with third parties for their own marketing.
Booking
When you book a stay, the booking process is handled by Cloudbeds, our reservation platform. Any personal information you enter during booking (name, email, phone, payment details) is collected and processed by Cloudbeds under their own privacy policy. We receive the information needed to prepare for your stay.
Cookies and tracking
Analytics and advertising
With your consent, we use the Meta (Facebook) Pixel to understand how visitors find us and to measure the effectiveness of our advertising. The Pixel collects information about your visit, such as pages viewed, and shares it with Meta Platforms, Inc. for ad measurement and audience building. This tracking only activates after you accept analytics cookies through the banner on this site.
When the booking widget is active, it may also load Google Analytics, Google Tag Manager, and LaunchDarkly as part of the Cloudbeds platform. These services are controlled by Cloudbeds and operate under their privacy policy.
Google Maps
Our Contact page embeds a Google Maps iframe to show our location. Google may set cookies and collect usage data through this embed. This is loaded as a functional feature to help you find us and is not used for advertising.
Cookies we do not set
Our fonts are self-hosted. We do not use Google Fonts, social login, or any other third-party service that sets cookies beyond those described above.
How long we keep your information
We keep personal information from contact form submissions and newsletter signups until you ask us to remove it. Booking records are retained as required for tax, legal, and operational purposes.
Who processes your information
The following third parties may process personal information on our behalf or through their own services embedded on this site:
- Cloudbeds — reservation and booking platform
- Meta Platforms, Inc. — advertising measurement (Meta Pixel, with your consent)
- Google — embedded map on the Contact page
- Resend — delivers contact-form enquiries to our inbox
- HighLevel — customer relationship and marketing platform, where enquiries and subscriptions are recorded
- Cloudflare — hosts this site and stores form submissions
Each processor operates under its own privacy policy. We do not sell your personal information to any third party.
Your rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for analytics cookies at any time
To exercise any of these rights, email us at info@inspirebeachresort.com. We will respond within 30 days.
Changes to this policy
We may update this policy when we add new features or services. The date at the top of this page shows when it was last revised.
Contact
Questions about this policy or your personal information?
info@inspirebeachresort.com
Inspire Beach Resort, 7244 Highway 35, Coboconk, ON K0M 1K0